RecRam – Capture Customer Feedback on Video
RecRam is an innovative tool designed to help businesses gather authentic and valuable customer feedback through video recordings. In today’s fast-paced world, understanding customer experiences is crucial for improving products, services, and overall customer satisfaction. RecRam simplifies the process of collecting feedback by allowing customers to share their thoughts and opinions in a more personal and engaging way—through video.
This user-friendly platform eliminates the need for lengthy surveys or written reviews, making it easier for customers to express themselves. With RecRam, businesses can capture genuine reactions, identify areas for improvement, and build stronger relationships with their clientele. The platform is accessible on various devices, ensuring that customers can provide feedback at their convenience, whether they’re in a store, at home, or on the go.
By leveraging video feedback, RecRam helps businesses tap into the emotional and qualitative aspects of customer experiences that are often missed in traditional feedback methods. For instance, a customer’s tone of voice, facial expressions, and body language can provide deeper insights into their satisfaction levels. This makes RecRam an invaluable tool for businesses looking to enhance their offerings and deliver exceptional customer experiences.
RecRam is a video-first platform for capturing user experiences with interactive video forms, customer recordings, and AI insights.
Get it all on camera
For product verification or technical support, RecRam enables customers to directly capture issues within their browsers—without requiring any downloads or logins.
- Present and view problems experienced by end-users with technical accuracy
- Get instant AI analysis with key points and summaries to understand what’s going on right away
- Help your customer success teams and tech support resolve inquiries faster than ever
Empower customers to record and share videos that clearly demonstrate the problem.
Capture authentic feedback
And since customers can record video or audio responses, you’ll get real reactions, detailed explanations, and genuine emotions.
- Let RecRam’s AI review every response, detecting sentiment and extracting key insights along the way
- Get the full story, not just generic one-liners while gathering product feedback or conducting user research
Create interactive surveys to collect video and audio responses—not more run-of-the-mill text replies.
Embed site widgets anywhere
Plus, you’ll be able to collect feedback anywhere on your website using RecRam’s customizable video widgets.
- Embed elegant pop-ups or chat widgets by copy-pasting a single code snippet
- Control when and where your widgets appear, along with how they look on different pages
Add custom pop-ups and chat widgets to collect feedback anywhere on your website.
Add in-video surveys
Even better, you can create Netflix-style interactive surveys that feel as engaging as binge-watching your favorite show.
- Embed videos to showcase products, explain features, or provide context before a survey question
- Make videos required viewing or optional to eliminate survey fatigue
- Customize every single video form using the intuitive drag-and-drop interface
RecRam’s drag-and-drop interface helps you design uniquely interactive video forms.
RecRam gives you access to interactive video forms, built-in customer recordings, and AI-powered insights—all in one place.
Capture real feedback on video.
Get lifetime access to RecRam today!